TECHNICAL SUPPORT

Network Management

Managing your network infrastructure and continously monitor internetworking devices for faults by optimizing and fine tuning network infrastructure connectivity, including performance utilization, operating systems maintenance, and performance improvement recommendations.

PPCC's network management teams is composed of CISCO Certified Network Associates (CCNA) and Microsoft Certified System Administrators.

Network Security Management

Securing customer's network assets from possible internal and external threats and providing solutions to maintain network's stability and integrity.

Network and Security Management benefits:

  • Assumes the day-to-day network operations, allowing customers to focus on key initiatives
  • Ensures business continuity and reduces costly downtime
  • Keeps pace with changing technologies
  • Reduces costs associated with managing security threats
  • Complete network monitoring and fault isolation
  • Helps lower capital and operational costs
  • Provides access to IT engineers trained and certified in the latest network-related technologies
  • Service levels agreements configured to customers needs

Systems Administration

Managing your modules to ensure availability and maximum performance of system applications, including resource optimization and proper security polices implementation.

PPCC's systems engineers are Microsoft Certified Professionals, trained in Linux Fundamentals, Linux Administration, Managing and Maintaining Microsoft Windows Server and Network Infrastructure.

       Benefits:

  • Increased efficiency
    Faster response to problems and compliance with required service levels
  • Maximized productivity
    Reduction of support workload with on-site or remote Systems Engineers
  • Increased effectiveness
    Skills augmentation of in-house system administrators
  • Realized value
    Reduction of cost of ownership
  • Support Availability
    Ensuring the integrity of your systems with round-the-clock monitoring
  • Competitive offerings
    Availability of several packages to find the right business solution

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Certificate No. : AJA07/11895
TSD and Helpdesk

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