With over 20 years’ experience across Europe, the USA and Asia Pacific, Touchpaper is one of the most established and respected international providers of IT Business Management (ITBM) solutions, encompassing IT Service Management (ITSM), Customer Service Solutions (CSS), and Network and Systems Management (N&SM).

Touchpaper sells its solutions directly and through an extensive international network of resellers to private and public sector organizations across various vertical markets including education, financial services, healthcare, IT, law, manufacturing, professional services, retail, transport and utilities. Customers include The Bodyshop International, Friends First, Harvey Nichols, London Business School, Merrill Lynch and WWF (formerly known as the World Wildlife Fund).

Touchpaper is a global Help Desk Institute (HDI) member and an HDI Strategic Partner in the UK. It is also a global member of the IT Service Management Forum (itSMF).

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Kodak is the world’s foremost imaging innovator, providing leading products and services to the photographic, graphic communications and healthcare markets. With sales of $14.3 billion in 2005, the company is committed to a digitally oriented growth strategy focused on helping people better use meaningful images and information in their life and work. Consumers use Kodak’s system of digital and traditional image capture products and services to take, print and share their pictures anytime, anywhere; Businesses effectively communicate with customers worldwide using Kodak solutions for prepress, conventional and digital printing and document imaging; Creative Professionals rely on Kodak technology to uniquely tell their story through moving or still images; and leading Healthcare organizations rely on Kodak’s innovative products, services and customized workflow solutions to help improve patient care and maximize efficiency and information sharing within and across their enterprise.

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InfoConnect was founded in 1995 and has been a leading provider of information and content management solutions in Malaysia.  Their core competencies include:

• Document Management Solution
• Business Process Management Solution
• Content Capture Solution
• Output Management Solution
• Enterprise Faxing Solution
• Enterprise Search Solution (Search, Classification, Taxonomy and Recommendation)